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    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
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    A certified arborist is an individual who has trained within the field of arboriculture and gained the required qualifications and technical competence to successfully care for trees and other woody plants. Arborists have a wide ranging skill set; they are able to assess the condition of a tree, make recommendations for its care, and provide tree care services such as pruning, tree removal, pest and disease control and fertilisation among many others.

    According to the New Zealand Arboricultural Association, “A Certified Arborist (CA) is a professional who has over three years of documented and verified experience and has passed a rigorous written test from the International Society of Arboriculture.”

    Within the arboriculture industry, there are a number of specific roles, where arborists can specialise their skills, and gather further qualifications. We will go through these in more detail below.

    Grounds Person

    A Grounds Person role is where most individuals entering the industry will start out. Typical roles involve working within the team to carry out pruning or tree removal, operating machinery such as chain saws and wood chippers as well as assisting in rigging operations by controlling ropes and pulleys from the ground.

    A Grounds Person will be fully trained in the use of heavy machinery and requirements around health and safety.

    Climbing Arborist

    As more experienced members of the crew, who have had an even wider variety of training, climbing arborists with usually lead the crew. There main roles involve carrying out high-level work with tree canopies such as canopy thinning, pruning and branch removal. Climbing arborists will usually be in charge of carrying out some of the trickier tasks and larger tree removals.

    Plant Health Care Technician

    This role is knowledge focused, with plant health care technicians required to have a vast knowledge of plant species, soil science and what pests and disease to look out for. Arborists who specialise in plant health care will be able to advise you on how to best take care of your tree if it isn’t growing in its natural habitat, diagnose any issues within sick trees and create a plan involving the correct fertilisation and pest control methods for your problem.

    Arborist Representative

    An arborist representative is the individual who will most often meet with clients to provide professional advice on tree care, tree removal and local laws regarding overhanging trees and lighting levels relating to trees for example. This role requires a vast and thorough knowledge of the industry, tree care and the latest laws.

    Tree Consultant

    Tree consultants are on call to inspect trees and plants for clients and give advice relating to their health, services that can be offered, health and safety requirements and local laws relating to trees maintenance and care among much else. Tree consultants have often been in the industry for years and are experts within arboriculture.

    Should you hire an Arborist?

     Tree trimming, tree removal and stump grinding all involve a high degree of risk for both the arborist and the property owner. It is essential to hire a qualified and insured arborist to undertake the task.

    Trained, professional arborists have a wide range of skills that will cover any of the questions or needs you have relating to your residential or commercial tree care. When considering hiring an arborist, ask the company you are looking at about the services they offer and if their staff have the relevant qualifications.

    Arborists have to comply with strict laws relating to operational health and safety, and are also fully trained and have access to heavy machineries such as chainsaws, wood chippers and stump grinders which can make easy work of tree pruning or removal which might be an almost impossible job for you as an individual. Arborists will be able to safely and quickly take care of your tree or stump removal while keeping you and your property safe from risk.

    Any good arborist will also have a comprehensive, professional insurance policy that will cover any potential damage to your property to give you the peace of mind that you are hiring a trusted service. 

    Jim’s Trees – Auckland’s trusted arborists

     Whether you are in need of residential, commercial or agricultural arboreal services, at Jim’s Trees our Auckland arborists are able to answer any questions you have relating to our services, compliance with OHS laws and insurance coverage to give you the peace of mind that you are receiving a cost-effective, professional and quality service. Get in touch with the team at Jim’s Trees today either online or on 0800 454 654 for a free, no obligation quote.

    Related reads:

    What you need to know when hiring an Arborist