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  • Police Checked
    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
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    What you need to know when hiring an Arborist

    When thinking about hiring an arborist there are a number of things that you should consider. Alongside price, locality and reputation, it is important to consider whether an arborist hires professional, qualified workers, complies with legal requirements in terms of Operational Health and Safety and has the relevant insurance to protect both you and your property.

    Recent law changes in New Zealand mean that when engaging a contractor to carry out work for your home or premises, it is your legal responsibility to check that they comply with OHS guidelines. In this article we will discuss how you can check that you are hiring the best arborist for you, and safeguard yourself by being informed about your legal requirements when hiring contractors.

    Hiring Qualified Arborists

     When considering hiring an arborist it is good to know that you will be getting a quality service for your money. Making sure that you hire professional arborists with the relevant qualifications will give you the peace of mind that the work will be carried out with skill, care and safety.

    According to The New Zealand Arboricultural Association, “A Certified Arborist (CA) is a professional who has over three years of documented and verified experience and has passed a rigorous written test from the International Society of Arboriculture.”

    At Jim’s trees we are proud to have professional arborists on staff who truly understand what trees need to do well, having years of experiences in providing tree care and maintenance of all kinds. All of our arborists have the necessary training to carry out their jobs with exemplary performance and skill. Our team are able to quickly and safely prune, trim or reduce your trees to allow them to reach their full potential and solve any problems you may be having in terms of overhanging branches or shading.

    OHS Compliance

    Recent changes to the law in New Zealand mean that home owners looking to engage contractors such as arborists to carry out work for them have a duty to check that any contractors that they engage are compliant with New Zealand’s Operational Health and Safety (OHS) Laws.

    The Approved Code of Practice for Arboriculture in New Zealand has been set out by Work Safe New Zealand and requires a number of guidelines to be followed; compliance with this act is mandatory for all arborists.

    These include:

    • Individuals participating in arboricultural work should be suitably qualified.
    • The correct tools and equipment should be used.
    • Only the equipment you are authorised and trained to use should be used.
    • Protective clothing and equipment, suitable to the circumstances should be worn.
    • Work should not be carried out in dangerous conditions such as high winds.

    As a responsible organization, at Jim’s Trees we understand and recognise the need for safety in regard to our clients their properties and our staff. We continue to monitor, seek and adopt the best preventative measures to ensure a safe workplace.

    Our comprehensive safety policy sees us comply with the legal guidelines in every job we undertake, no matter how big or how small. We provide the best training and high-quality equipment to our officers, workers and other staff, alongside top of the line safety gear including safety gloves, vests and other devices to minimize potential injuries. Our team members are also trained to handle all safety apparatus in order to ensure their and other fellow workers’ well-being.

    Insurance and Licensing

    When work is being carried out in the vicinity of your home, despite precautionary measures, there is always the chance that accidents can happen. Any reputable arborist should have sufficient insurance that covers any potential property damage relating to your home.

    At Jim’s Trees we have an industry leading insurance cover policy that is there to give you peace of mind and cover the cost of any potential damages to your home. We offer a $10 Million insurance to safeguard your assets which is applicable to all of our tree services.

    If you require the services of an arborist, get in touch with the team at Jim’s Trees today either online or on 0800 454 654 for a free, no obligation quote. Our professionally trained team would be happy to answer any questions you have regarding our services, compliance with OHS laws and insurance coverage to give you the peace of mind that you are receiving a cost-effective, professional and quality service.

    Related reads:  Why use professional arborists?, Risks of DIY Tree removal.